PESL has been focusing on providing IT solutions to Airlines in various areas addressing needs and problems of OPERATIONAL EFFICIENCIES (or optimization) and creating better ways to ENHANCE PASSENGER EXPERIENCE; the two key aspects that drive the competitive edge for the industry.

Our service and solutions aim at enhancing customer experience by focusing on areas like on-line distribution, ticketless travel, self-service, and ease in security etc and optimize operations to reduce cost so that the airline can pass on these benefits to customers and sustain competitive advantage. For our customers we have provided business outcome based solutions in multiple areas, some of which are highlighted below.

• ENHANCED CUSTOMER EXPERIENCE: Content management, Portal and website development to enhance usability, better navigation and e-commerce capability
• AIRLINE OPERATIONS : Streamline and optimize labor intensive operations like Crew rostering and baggage handling etc , and straight through processing for processes like procurement through custom build applications
• BUSINESS ANALYTICS to get a better view of operations and faster decision making for areas like flight operations, route management, catering and fleet operations