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Telecom
IMPROVE SERVICE AND OFFER INNOVATIVE PRODUCTS
 

PESL has vast experience of working with providers of high-speed data and digital phone Internet service, cable, broadcast and high-definition television. With increasing competition and saturating markets, the industry is facing pressure to deliver something new to the customer, while ensuring that the product and services are better, faster and cheaper than the competition.

With our understanding that innovation and speed drives this business, we leverage our experience and expertise to help customers achieve their strategic goals. Below are examples of some of the work we have done for our Telecom & Media customers:

  • Partner product for complete E-COMMERCE for mobile users
  • CONTENT MANAGEMENT solution to better organize and manage content
  • CRM to improve media sales, customer intelligence for cross sell, up-sell opportunities
  • Partner product for NETWORK OPERATIONAL EFFICIENCY, Network optimization, Fault Management, Provisioning and End to End Stitching of Circuit
  • Center of excellence to optimize and reduce COST OF APPLICATIONS SUPPORT & MAINTENANCE and leverage the best technology, expertise and resources

Our focus and deep understanding is further strengthened through our partnerships with Tyfone and NMS works who are specialty providers in this space.

NMS Works : Provider of software that helps optimize network, bandwidth and circuits as well as helps communicate to other core telecom software for billing etc by providing the data in standard format from network vendors like Nortel Marconi, Fibcom etc.

Tyfone : Provider of mobile computing as well as software products for e-commerce on mobile

 
Leading US Provider of High-Speed Data, Digital Phone, Internet and HD TV
The client faced several issues with outages and performance of its IT applications supporting core functions resulting in delays in customer response.
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Asia's Largest Communication Service Provider
The client had problems in managing various applications as part of the converged billing network and managing heterogeneous network resulting in poor customer service, delays and incorrect billing.
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Leading UK Telecom Provider
The Client required an integrated view of its customers across various businesses however these were disparate systems because of Mergers and Acquisitions.
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