While the prime objective for outsourcing application management is to reduce cost, at PESL we take up application management services as an opportunity to optimize the application, improve productivity and performance besides the obvious cost savings due to offshore cost arbitrage.

PESL Tech-Port is an offering to MANAGE LARGE MULTI-TECHNOLOGY APPLICATIONS, with an aim to REDUCE COST PER TRANSACTION

Highlights

• Application Maintenance and Optimization - Services include bug fixes, small enhancement, preventive maintenance and application optimization
• Service Desk- incident and problem management and managing the IT services desk for entire client organization
• Performance Engineering, Testing and Automation services
• IT Enterprise Managed Services
• Multi-technology, 24X7 coverage across the globe available
• Use of methodologies and well defined processes for managing the applications efficiently
  • Transition- Faster, successful and least risk
  • ITIL and CMMi Level 5
  • COPARIS –framework for Application Effectiveness Index
  • RADIX- framework for Production support