PESL understands that today ‘Customer Experience’ is a key business imperative for organizations across all industry verticals. While products & services remain a differentiator, brand loyalty and repeat business is significantly impacted by the overall experience organizations provide to their customers. Though standard ERP Products offer rich and robust mid-office and back-office functionality, they are not equally effective in exploiting Internet as a distribution channel.

PESL' iShop is a unique SOA BASED SOLUTION, DEVELOPED ON ASERA FRAMEWORK, to provide exceptional customer experience while interacting with your organization for their ONLINE SHOPPING needs. Built on the concept of "front to back integration", iShop can be configured to seamlessly interact with standard ERP products and provides "Straight through Processing" thereby bringing richness to "Order to Cash" functionality in true sense.

Highlights

• Multiple Language Support like English (US), English (UK), Spanish, Italian, French, Portuguese, German, Chinese and Japanese
• Configurable front end to design different shopping experience for each business or products line
• Online Auctioning functionality
• Integrated Quotation Management System
• Integrated Alerts to notify changes to order status via email/SMS
• "Track & Trace" functionality for logistics & distribution
• Built-in Analytics for sales performance monitoring and decisioning
• Seamless integration with standard ERP Products through "Configurators"
• State-of-Art SOA based implementation for "future-proofing" of technology investments