enhancing Customer Retailing Experience
is perhaps the most important yet the most
challenging aspect of any retail business.
The speed with which the number of channels
is increasing along with customer demands,
it is becoming imperative that retailers
need to look at Omni-Channel strategy. Omni-channel
goes beyond a seamless cross channel experience
and allows the retailers to add countless
channels with ease and be able to give the
same experience much faster.
PESL’ CRX enables retailers to provide
personalized Omni-Channel experience for
CRX Consulting helps in assessment with
respect to Customer Retailing Experience
(CRX), and arrives at a detailed IT roadmap
to help increase sales and get loyal customers.
CRX Solution is the next generation platform
for delivering Omni-Channel retailing powered
by PESL and IBM proprietary technology.
While the solution provides the best of
features, the technology platform, and SOA
structure, it ensures scalability, agility
and flexibility to quickly meet customer’s
CRX framework also has back office suite
that takes care of functions like Inventory,
Warehouse, financials, HRMS, Order Management,
Procurement etc. The retailer has the flexibility
to either use CRX Back Office Suite or integrate
the CRX Solution with their existing ERP
like SAP, Oracle, Infor or any other with
ease by using our proprietary middleware
CRX Exchange Framework.