Today, enhancing Customer Retailing Experience is perhaps the most important yet the most challenging aspect of any retail business. The speed with which the number of channels is increasing along with customer demands, it is becoming imperative that retailers need to look at Omni-Channel strategy. Omni-channel goes beyond a seamless cross channel experience and allows the retailers to add countless channels with ease and be able to give the same experience much faster.

PESL’ CRX enables retailers to provide personalized Omni-Channel experience for their customers.

CRX Consulting helps in assessment with respect to Customer Retailing Experience (CRX), and arrives at a detailed IT roadmap to help increase sales and get loyal customers.

CRX Solution is the next generation platform for delivering Omni-Channel retailing powered by PESL and IBM proprietary technology. While the solution provides the best of features, the technology platform, and SOA structure, it ensures scalability, agility and flexibility to quickly meet customer’s needs.

CRX framework also has back office suite that takes care of functions like Inventory, Warehouse, financials, HRMS, Order Management, Procurement etc. The retailer has the flexibility to either use CRX Back Office Suite or integrate the CRX Solution with their existing ERP like SAP, Oracle, Infor or any other with ease by using our proprietary middleware CRX Exchange Framework.