It is not uncommon to hear stories of great applications which never realized their full potential or heavy investments in building applications gone terribly wrong or applications which failed in delivering what was promised. These stories were about applications which were a result of a flawed fundamental understanding of what IT applications are and what are the dimensions required for an application to be a success or a failure, which more often than not depends on factors other than its features and functionality.

PESL has a comprehensive, structured and rigorous methodology to provide a robust application effectiveness framework which helps identify areas in making applications more useful and ensures that the applications deliver full potential thereby ensuring the successes of the application. The COPARIS Application effectiveness framework consists of seven dimensions on which any application is measured to check its eventual ability to meet its objectives. These dimensions are:

• CUSTOMER EXPERIENCE
• OPERATIONAL EFFICIENCY
• PERFORMANCE in real time environment
• ANALYTICAL ABILITY to provide controllership and means for corrections
• RISK Identification and Mitigation Capability
• INTEGRATION CAPABILITY providing as much Straight Through Processing as possible
• SECURITY framework consistent with an organization’s data and access security requirements

This audit is therefore able to ensure usefulness of the application, its ability to deliver the ROI and meet business objectives through a series of specific interventions and recommendations